Cio Talk Network Podcast

To become the company your customer wants you to be, your customer experience needs to exceed expectations. Effective adoption of AI-powered people, processes, and tools can help. How should IT and customer service leaders join hands to maximize the AI opportunity while meeting related challenges? Guest 1: Mark Gay Title: Chief Information Officer, QBE Insurance Australia Pacific For more details and related content: https://www.ciotalknetwork.com/adopting-ai-for-customer-service/