Cio Talk Network Podcast

When we go to a global burger chain (you know who!) anywhere in the world, we expect the same experience and product quality and get what we expect. Organizations who have embraced IT outsourcing at a global level have similar expectations. However, for the most part, the expectations are not being met and the cultural differences are used as scapegoat. Can we do better? How? Guest 1: Kevin M. Campbell Title: Group Chief Executive - Outsourcing, Accenture Guest 2: Simon Telfer-Smith Title: Vice President Information Technology, Elekta Group Guest 3: James A. (Jim) Fortner Title: Director, Global Business Services, Infrastructure Services & Governance, P&G For more details and related content: https://www.ciotalknetwork.com/homogeneous-it-outsourcing-delivery-are-we-there-yet