Google Cloud Platform Podcast

Max Saltonstall is back in the co-host seat, joining Mark for a fun chat about Active Assist. Chris Law is our guest this week, and he starts with the story of his arrival at Google and his path to the Active Assist team. Active Assist is Google’s way of helping clients learn about and take advantage of all the cloud features available. Chris describes the main ways Active Assist helps customers in the real world, from troubleshooting tools that identify problems to analysis software that helps clients determine how changes will effect the project. Active Assist also provides recommendations for cost savings, better security, and performance boosters to help clients proactively build better projects. As companies scale, these features become even more important, Chris tells us, citing examples from real users. Later, we talk about how machine learning is employed to create these recommendations. We talk transparency and learn how Chris and his team keep open communication with clients as they design and impro