Google Cloud Platform Podcast

Happy Halloween! Today, Jon Foust and Brian Dorsey chat with Maria Laura Scuri of FACEIT about ways they are reducing toxicity in gaming. FACEIT is a competitive gaming platform that helps connect gamers and game competition and tournament organizers. In order to do this well, FACEIT has put a lot of energy into finding ways to keep the experience positive for everyone. Because gaming toxicity can involve anything from verbal jabs to throwing a game, FACEIT uses a combination of data collecting programs and input from players to help identify toxic behavior. In identifying this behavior, FACEIT has to consider not only the literal words spoken or actions made, but the context around them. Is that player being rude to strangers or is he egging on a friend? The answer to this question could change the behavior from unacceptable to friendly banter. Using their own machine learning model, interactions are then given a score to determine how toxic the player was in that match. The toxicity scores along with their