Intro To 7:47 Conversations Podcast

The world is riddled with uncertainty and challenges. We can let the uncertainty crush us or let the uncertainty propel us.One way to use uncertainty to propel us is to lead with humanity by giving grace, empathy, and understanding to the people around us.Monica Pool Knox knows how critical leading with humanity is.Monica Pool Knox oversees LivePerson's global human resources strategy — including leadership development, organizational effectiveness, talent management, total rewards, talent acquisition, people operations, and DEI — and focuses on continuing to align compassionate and ethical AI as a foundation of LivePerson's culture. She has extensive experience leading HR organizations and strategies to attract, develop, and retain world-class talent within high-performance companies.Prior to joining LivePerson, Pool Knox led human resources for a global workforce of over 8,000 focused on cloud and AI at Microsoft. She has held executive HR positions at Twitter, Sony, CBS Interactive, PepsiCo, The Walt Disne