Keep Leading!™

KL019 Simon T. Bailey Breakthrough Strategist Be the Spark Episode Summary “Great customer service is no longer about going the extra mile, it’s about going the extra inch!” I discussed this and other great advice for leaders with International Keynote Speaker, Simon T. Bailey. Listen and learn how you can “Be the Spark!””  Bio Simon T. Bailey is a Breakthrough Strategist whose life’s purpose is to teach 1 billion+ people how to be fearless and create their future. He equips companies with the tools necessary to effect cultural transformation resulting in higher employee engagement and platinum customer service experiences. He has personally worked with more than 1,700 organizations in 46 countries since launching Simon T. Bailey International. Simon has been named one of the top 25 people who will help you reach your business and life goals by SUCCESS magazine, joining a list that includes Brene Brown, Tony Robbins, and Oprah Winfrey. He is the author of ten books including his most recent release, Be the SP