The Wellness Business Podcast

EP250: A 7-Step Process to Successfully Offboard Your Clients for Improved Customer Experiences

Informações:

Sinopsis

Karen recently asked a question in her Facebook group that sparked a conversation among coaches that we thought would be beneficial to our podcast listeners.   The question Karen asked was: Do you have an offboarding (feedback) questionnaire that you send to your clients?    On this episode of The Wellness Business Podcast, you’ll discover:   The top 3 reasons why this is an important part of your coaching program A 7-Step Offboarding Questionnaire template that you can use again and again in your program for improved customer experiences Just how simple it is to assist your clients remember and document how far they've come while working with you and why they are so happy they made the investment in your paid program   If you don't have an official offboarding process and questionnaire as you wrap up working with your clients, you'll find this episode incredibly helpful.   Links/Resources mentioned on the show:   FREEBIE: 7 Step Client Offboarding Questionnaire: http://www.karenpattock.com/7-step-offboardi