Ggb Magazine Podcast

Eldorado Resorts bought the Tropicana in Atlantic City in 2018, and it became part of Caesars Entertainment when Eldorado bought the gaming giant in 2020. Soon after that, Jacqueline Grace was named general manager of the property. A longtime executive with Caesars, Grace got her start in gaming as a President’s Associate in Atlantic City, a prestigious program at Harrah’s/Caesars that has produced many top leaders in the industry. She spoke with GGB Publisher Roger Gros via Zoom from her office in Atlantic City in May. (See video below). GGB: You’ve been at the Tropicana now for about two years. What has been the most important lesson you’ve learned during that time? Jacqueline Grace: My first two years at the Tropicana have been dynamic, to say the least. I started shortly after the Eldorado and Caesars merger, and smack in the midst of a pandemic. So there have been lots of complexities in addition to managing an already complex operation. We’ve been really busy on everything from integrating casino sys