International Institute For Conflict Prevention & Resolution

Did you ever wonder what your ADR administrator is doing behind the scenes with your arbitration case? Have you ever wondered how your name really got in front the parties as a potential member of an arbitration panel? You came to the right place. In his new, just-posted CPR podcast, International Dispute Negotiation host Michael McIlwrath sits down to dissect the case manager's role with Christian P. Alberti, a New York-based solutions manager at the International Center for Dispute Resolution, the American Arbitration Association's international division, goes into deep detail about the nonprofit company's case management processes.