International Institute For Conflict Prevention & Resolution

Mediator Jenny Beer, who in September told IDN podcast listeners in her first visit that disputes indeed are valuable, returns to discuss international mediation. Flexibility is needed for cross-cultural mediation, she explains. Beer, who co-authored the cross-discipline guide, "The Mediator's Handbook," in 1982, tells host Mike McIlwrath that negotiators "need a mindset - not a list."