International Institute For Conflict Prevention & Resolution

More ADR evolution this week, from a law firm perspective. Partner Alexander J. Oddy, of the London-based law firm Herbert Smith, talks with Mike about Inside Track, a comprehensive commercial conflict resolution report that was at the heart of the "honorable mention" the firm received in last year's CPR Law Firm Award for Excellence in ADR. The study found four categories of ADR "participants:" nonusers, negotiators, "ad hocs" and "embedded." Alexander and Mike discuss where business and their representatives go right, and go wrong, with their approaches to mediation and other processes.