International Institute For Conflict Prevention & Resolution

Is it true that 86% of corporate users are satisfied with arbitration? Really? Or do they mean that they "prefer arbitration," rather than they are satisfied? Host Michael McIlwrath casts a skeptical eye on arbitration use surveys released by PriceWaterhouseCoopers over the past two years. Prof. Loukas Mistelis, of the Queen Mary School of Law, University of London's School of International Arbitration, discusses the results on attitudes toward arbitration success and enforceability issues, and defends the studies.