T.O.S.E. - The Other Side Enterprise

So many questions come up when we discuss leadership on this episode..-Do we need the title of leader or manager? Is one better than the other?-Do we need the role in every area, or can employees be empowered to take the lead?-In setting expectations, how does wordings like “within reason” or “at your discretion”, create issues on the front line?- Is creating hierarchy a false advertisement for growth and more of an opportunity to create distance between Execs and the front line?*Bonus conversation- Get rid of the traditional resume and do THIS instead!- Why is tenure 2-3 years on average, instead of the rare 25+years it used to be? - Does your company have provisions for how to deal with screaming customers and employee safety?