In The Slipstream

In this episode we talk with John Fitzgerald of Active Rehabilitation about growing a remarkable professional practice.Amongst a range of interesting topics, we discuss –Specialising in profitable niche areasBeing nimble enough to handle staff and patient illness throughout COVIDRecruitment, including how to source, employ and train top level graduatesBuilding a first rate culture within the business – this does not happen through accidentJohn also shares some interesting aspects about inducting new team members, developing written procedures for all aspects of client care and the multi-pronged approach used by his team to ensure timely and effective communication.As a regular consumer of their services, John has some words of advice for accounting practitioners seeking to work with business clients.The collaboration software that John mentioned which is used within Active Rehabilitation Therapy is Basecamp, which can be accessed via basecamp.com/.In the interview John also mentioned two books from which he’s