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In this episode, Tyler Narducci interviews Peter Coppinger. Peter is the “Developer CEO” and Co-Founder behind Teamwork, the leading project management platform built specifically for client work. A former agency owner himself, from 1999 to 2010 Peter ran an agency alongside Teamwork Co-Founder Daniel Mackey, where they built sophisticated software applications for organizations like Pfizer and Lilly. During this time, Peter gained a deep understanding of the needs of client work teams and an obsession with customer satisfaction which he’s carried through everything he does at Teamwork to this day. Peter is a thought leader in the agency space and is on a mission to help agencies become more efficient, organized, profitable, and happy. Covered in this episode: How Peter turned his agency’s need into a profitable software The biggest challenges when growing an agency Tracking projects and profitability in your agency Recession-proofing your agency for the economy ahead How to scale profitability into