Gsd - Getting Services Done

Meg Lovell of Everbridge is a ninja when it comes to all things implementation. We chatted and had a fast paced conversation about everything you need to know about implementation, including  - turning 9 month implementations into 3 - Customers not getting any value from your product and needing to renew - Approaching implementations with a psychology standpoint and human behavior point of view - Eliminating the status call - Charging Professional Services for things the customer is asking you to do - Using Project Managers to run Implementation Projects