Gsd - Getting Services Done
Episode 5: Scaling large services organizations and Customer Success with Adriana Zeman
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:47:17
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Sinopsis
Jeff chats with Adriana about scaling Acquia with experience 100% growth year after year and the type of organization she needed to build to support that. Also covered: - Discussing the concept of creating product/service packages - biggest lessons learnt from working at Acquia - alignment between the sales team and the services team - how to hire an account manager that can deal with the complexities of working within a startup company