Gsd - Getting Services Done

Episode 5: Scaling large services organizations and Customer Success with Adriana Zeman

Informações:

Sinopsis

Jeff chats with Adriana about scaling Acquia with  experience 100% growth year after year and the type of organization she needed to build to support that. Also covered: -  Discussing the concept of creating product/service packages  -  biggest lessons learnt from working  at Acquia  -  alignment between the sales team and the services team  -  how to hire an account manager that can deal with the complexities of working within a startup company