Doing It For The Kids

This week me (Frankie Tortora) and him (Steve Folland) have a chat in response to an excellent question from Dex Sorbet AKA Anonymous.They say:“I’ve worked on two excellent projects for a really high profile client in the past year. When the projects finally went live I dropped them an email to say how great they were and how happy I was to have been a part of them. I got a lovely reply that ended with — ‘please do keep in touch for any future projects that might be up your street.’ But I don’t quite know what to do with that! How can I turn that vague and polite sign-off into something I can be proactive about? Do I send occasional emails to say “Hi” in the hope that they might have something in the works? Or will that make me seem a bit desperate? How do I maintain a relationship with a client who might have work in the future without being a bit weird?”• • •This episode is supported by AXA Business InsuranceAt AXA Business Insurance, we know that running any small business is hard work; but making your fre