Resilient

Amid pervasive uncertainty, how can business leaders come together to shape a better, more just and sustainable future? This episode features a conversation with two Deloitte leaders, Eamonn Kelly, chief futurist and Office for the Future leader, and Jason Girzadas, managing principal for Businesses, Global, and Strategic Services and member of Deloitte’s US Executive. They share their perspective on the evolving priorities of business leaders in four areas: rebuilding civic and global trust; accelerating digitization; creating a human-centric economy; helping to resolve urgent societal issues. They also discuss why executive leadership should embrace building a better future as central to their strategy.

During this challenging time, how are health care leaders adapting to meet stakeholder needs while promoting resilience across their teams? This episode of Resilient features Kevin Sowers, president of Johns Hopkins Health System, Michael Dowling, president and CEO at Northwell Health, and Deloitte’s chief medical officer, Ken Abrams. They discuss their experiences leading through crisis and consider how the lessons of the past few months might help drive radical change in health care’s future.

Cyber incident preparedness in today’s business landscape requires much more than setting up a frontline of defense and securing assets. Lori Havlovitz, CISO at Cardinal Health, sits down with cyber series host, Deb Golden, to share the importance of staying ahead of potential risks and how organizations can be ready for the next crisis.

How might cyberattacks impact the mental health and well-being of cyber professionals? Vanessa Pegueros, chief trust and security officer at OneLogin and board director at Carbon Black, sits down with cyber series host, Deb Golden to discuss the human element of cyber. Hear Vanessa’s insights into how cyber leaders can help better prepare their organizations and teams—both technically and mentally—for attacks and crises like COVID-19, which can exacerbate cyber threats.

Innovation and technological advancement are critical to keeping businesses competitive, and the COVID-19 crisis has pushed the boundaries of both. As organizations adapt and respond, how can technology ecosystems–networks of technology and services companies that extend an enterprise’s capabilities–help them recover? This episode features four Deloitte leaders who have spent much of their careers advising organizations on technology and innovation.  

In cybersecurity today, there’s too much IT vs. business, and not enough IT and business. How can the two work better together, especially with high demands on everyone’s time? Teresa Tonthat, assistant vice president of IT & CISO at Texas Children’s Hospital, sits down with cyber series host, Deb Golden, to discuss aligning business needs with IT requirements and protecting the cyber core.

Moments of crisis often bring out the best in people, but they can also breed new opportunities for fraud and corruption. As disruption and uncertainty pervade the current business climate, organizations must be particularly vigilant in their efforts to detect and prevent fraud, waste, and abuse. In this episode of the Resilient podcast, Deloitte Risk & Financial Advisory Principal, Don Fancher, examines detection, response, and prevention approaches in the new environment created by COVID-19.  

The COVID-19 pandemic has brought risk to the forefront of many leadership agendas. The magnitude of the crisis has revealed both the strengths and areas for improvement in many risk management plans. Chief risk officers (CROs) are playing an essential role in helping their organizations respond to risks and adapt to uncertainty. They are also helping guide their organization in the move toward recovery. Our guests in this episode, Tamika Puckett, chief risk officer for the City of Chicago, and Luke Figora, senior associate vice president and chief risk and compliance officer at Northwestern University, join the Resilient podcast to discuss the frontline role of the CRO and how that role is likely to change as organizations move out of crisis and into the next normal.  

As technology continues to disrupt business processes, organizations are presented with the opportunity to gain—or lose—the trust of customers and stakeholders. Betsy Wille, CISO at Abbott, sits down with cyber series host, Deb Golden, to discuss the growing responsibilities of the CISO and why a consumer-first approach to technology implementations is critical to an organization’s reputation.

Reopening offices and work facilities is top of mind for many organizations. But business leaders are faced with a myriad of different guidelines and regulations across states and geographies. How can they guide a viable return to business operations while making workforce safety and well-being top priorities? In this episode of Resilient, we explore reopening through a human capital lens.  

As organizations adjust to a largely remote work environment, virtual meetings are now business as usual. But that doesn’t necessarily mean they are productive. In our latest episode of the Resilient podcast, we discuss the art and science of meetings–and what people can do to design and facilitate effective virtual work sessions.  

The complex journey from crisis response to business recovery has already begun for many organizations. The path to the next normal is marked by uncertainty; there is no silver bullet. Embracing a reboot mentality–one open to new ways of thinking and working–may help leaders chart a safer and more productive way forward for workers and workplaces. In this episode of the Resilient podcast, we discuss the principles and practicalities of rebooting with three leaders from Deloitte Consulting LLP. They share insights on the signals that leaders might use in their reboot planning, components of an effective reboot strategy, and some tools that are available to address return-to-the-workplace safety risks. They also discuss the role of sensing and monitoring in preparing for and managing an organizational reboot: Access to timely insights may help leaders understand if the reboot plan is working and how it might need to be adapted for greater effectiveness. As businesses advance the reboot process, our leaders expl

Many businesses across the United States are strategizing how to reopen and rebuild in the wake of the COVID-19 pandemic. Chief financial officers (CFOs) are on the front lines of many of these decisions and their potential consequences. As our latest CFO Signals™ survey reveals, CFOs’ perspectives on the global economy are at all-time lows, as is their near-term optimism for the reopening of business operations. When do they think conditions will improve and how are they planning to address return-to-work, cost reduction, and capital markets challenges in the months ahead? In this episode of Resilient, Sanford A. Cockrell III, global leader of the CFO Program for Deloitte Touche Tohmatsu Limited, joins the podcast to discuss findings from the Q2 2020 CFO Signals™ survey. Conducted each quarter for the past 10 years, the survey tracks the thinking and actions of leading CFOs from some of North America’s largest and most influential companies. How long do CFOs expect the current downturn to last? What do they

The current crisis may serve as an opportune time for organizations to divest assets. A business carve-out can create significant value for the seller during challenging financial circumstances. But the process can be complex and time-consuming at a time when leaders need to make critical decisions in rapid timeframes. In this episode, three Deloitte leaders discuss how divestitures have been historically used during times of crisis and how leaders might approach them during the ongoing COVID-19 pandemic. They share insights on how leaders might go about identifying and evaluating the criteria for a successful “surgical” carve-out. They also discuss key factors that may drive increased value when a company is going through the sales process–and how the process itself may significantly affect the final price. Given the unique aspects of the COVID-19-related divestiture environment, they explore how organizations might manage the divestiture process virtually, balance speed with elegance to potentially minimize

As the economic impact of the coronavirus pandemic continues to grow, many business leaders may be trying to understand the magnitude of their organizations’ financial losses. But attempting to quantify incurred loss during an ongoing and evolving crisis is nearly impossible—only after it’s over can the full business impact be determined. What steps can companies take now to calculate and recover losses sustained from the COVID-19 crisis? This episode of Resilient features Katie Pavlovsky, principal with Deloitte Risk & Financial Advisory, and Vincent Morgan, partner, Insurance Recovery and Advisory at Pillsbury Winthrop Shaw Pittman LLP. Together they explore what company executives may be able do to better to understand loss exposure and recovery coverage in the near-term, and how they might tap into potential relief. They also discuss the importance of cross-functional collaboration and data-driven analyses when evaluating the impact. And in a world where little is predictable, they share insights on h

The US government continues to execute on its multi-phased plan for providing economic relief to the many individuals and organizations impacted by COVID-19. Its most recent legislation (phase 3.5), earmarks an additional $484B for the Paycheck Protection Program, hospitals, and COVID-19 testing. In this episode, three Deloitte leaders share insights on the likely collective impact of the government relief packages to date, as well as the business and economic implications of the most recently enacted legislation. They also look ahead to the next wave of stimulus (phase 4.0), exploring how this developing legislation may help spur economic recovery for businesses and consumers. As the US Congress considers potential tax policy changes and funding for infrastructure enhancements to support telehealth, telework, tele-education, rural broadband, and more, we discuss how business leaders might consider the possible opportunities and risks related to these various sources of aid.

The economy continues to experience the adverse effects of the coronavirus pandemic. As business leaders try to monitor the evolving downturn, what economic indicators and historical comparisons can they draw on for insight? And how can they apply that information to help respond to near-term pressure points and plan for the uncertainties in the longer-term outlook? In this episode, Dr. Ira Kalish, chief global economist of Deloitte Touche Tohmatsu Ltd, shares his perspective on the current global economic environment and how it might evolve as this crisis continues. He explains why typical economic indicators may not work in this situation, but that there are lessons business leaders can learn from history. He also explores the role that technology advancements and government relief measures might play in sustaining the economy while the outbreak is contained.  

For years, many companies have used scenario planning as a tool to help understand what the future might bring and a framework for how business leaders could plan and prepare. In the current environment, this type of planning is particularly challenging since the short-term unknowns are in some ways greater than the longer-term uncertainty. In this episode of Resilient, Deloitte Consulting LLP Managing Director Andrew Blau and Salesforce’s Senior Vice President of Strategic Planning Peter Schwartz discuss how executives can use scenario planning to ask questions to help anticipate, pivot toward, and create new opportunities. They also share practical advice across four possible scenarios from the Deloitte-Salesforce collaboration, The world remade by COVID-19. Planning scenarios for resilient leaders, to help business leaders tune their radar to see potential longer-term change happening before it creates surprise.  

The COVID-19 pandemic has dramatically changed how and where we work—impacting executives and those leading finance teams. For many companies, the new virtual work environment creates operational disruptions to financial reporting, including annual reporting and the monthly and quarterly close processes. How are organizations adapting and innovating to address these challenges? In this episode of Resilient, two Deloitte leaders share how finance professionals impacted by an already tumultuous quarter can address the implications of virtual closes. They discuss the technologies companies are using to help decentralized finance teams and reporting functions complete the close process under unprecedented circumstances. And, they explore the new normal that may be facing finance and executive teams as businesses move from crisis response to recovery.

Enacted on March 27, 2020, the Coronavirus Aid, Relief, and Economic Security Act (CARES Act) is a relief package designed to alleviate some of the consequences of COVID-19. It earmarks more than $2 trillion in assistance to federal agencies, state and local governments, health care, businesses, and individuals. In this episode of Resilient, three Deloitte leaders explore the details and implications of the largest aid package in US history. They share insights on the CARES Act from a variety of angles, including tax policy provisions, government administration of the program, and small business relief. They also discuss how companies can tap into the aid package now to access some much-needed funding during this uncertain time.