V.u.x. World

Let’s talk careers! This Conversations2 is an interview with Hilary Hayes, who’s a conversation designer, multimodal interaction designer, teacher and mentor. I reached out to Hilary in the hope she’d chat about career paths. Why? The job title ‘conversation designer’ is still relatively new, the industry is going through rapid transformation, and recently there were layoffs throughout the tech industry which affected many people, including conversation designers. Sadly, Hilary was one of those designers who got laid-off (she worked at Meta), however as you’ll see in this interview that’s absolutely their loss. Hilary’s got a lot of insights from her years of experience, she’s not afraid to call out our industry’s issues, and she’s enthusiastic and supportive. I think all conversation designers can take a lot from her. We all wonder about our careers, so listen up for a nice wee chat about careers in conversation design!00:00 Start 00:13 Introduction 00:51 On UXR 02:18 30 seconds, go! 04:00 The importance of