Agency Intelligence

Doug Benz, co-founder of New Buffalo Insurance (with his incredible wife, Liz Benz), is one of my personal favorite people in the insurance industry.  One of the things that I enjoy about Doug is he always has one eye on the future while staying true to his professional insurance agent roots.  I loved this conversation and I'm sure you will too... Episode Highlights: Doug discusses how insurance sales used to be a secret business controlled by families and how people outside those families didn't know how much money you could make doing it or what it was really all about. (7:15) Ryan mentions that some business owners prioritize maximizing their personal income over growing their agency, and how this can negatively impact their ability to attract and retain employees. (13:21) Doug shares why he decided to take a field trip to New York City, and how it changed his life. (24:20) Doug believes that the world is returning to a better spot, and people are buying buildings and doing things again, leading