Agency Intelligence

In this episode, James talks with Adam Boca, Executive Director at NCM Insurance Agency. To learn more about NCM Insurance Agency, visit https://www.ncminsurance.com/. Visit our website to join our email list, get the scoop on our LIVE coaching calls and never miss an episode: https://www.agencyfreedom.com Connect with Agency Freedom Podcast on Facebook at the Agency Freedom Podcast group: https://www.facebook.com/groups/agencyfreedom Email us at podcast@agencyfreedom.com with ideas, questions, complaints or your favorite grilling recipe. Episode Highlights: Adam discusses his business model, which is very organic and does not involve cold calling or buying leads. (6:27) Adam believes that having mentors in the insurance industry and setting attainable goals is important. (10:59) Adam shares his experience learning compliance and licensing, and how they improve the customer journey by listening to feedback from clients. (18:04) Adam discusses how they build a positive culture in their small office, i