V.u.x. World
AI-based routing in contact centres with Ronald Rubens, Sentio CX
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:50:07
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Sinopsis
Ronald Rubens, CEO, Sentio CX joins us to share the current issues with live agent escalations and how Sentio CX AI-based routing is helping make sure that every AI agent conversation that requires escalation to live humans, is done so efficiently and effectively. Hosted on Acast. See acast.com/privacy for more information.
