The Membership Guys Podcast - Practical Advice For Membership Website Owners

In this episode of the Membership Geeks Podcast, I discuss alternatives to cancelling a membership that membership owners can offer to their members. I explain the importance of providing options to members who want to cancel and offer suggestions for retaining their membership in a non-intrusive way.In this episode:How can membership owners collect feedback from members who want to cancel their membership?What is the benefit of offering the option to pause a membership instead of cancelling?How can changing the billing frequency be a viable alternative to cancellation?How can offering different membership tiers help retain members who are considering cancelling?Key Quotes & Takeaways:"So if they've already gotten their head, okay, I'm gonna take a bit of a break. I'll probably come back later. Giving them the option to pause is a far better alternative to canceling...""But there's absolutely nothing wrong with making that last effort, that last effort to turn things around. And in fact, doing that shows