Attractionpros Podcast

Episode 329 - Jamie Flaherty talks about using technology to impact the guest experience, making feedback-based improvements, and riding the ride

Informações:

Sinopsis

Keep connecting with IAAPA in 2024! Join your colleagues and peers at the IAAPA FEC Summit from January 21st to the 23rd in San Antonio, Texas. Or, plan to celebrate the industry’s most significant achievements at the new IAAPA Honors event held in conjunction with the IAAPA North America Summit, March 3rd to the 5th in Las Vegas.   We can’t wait to see you there! Visit IAAPA.org for more information.     Jamie Flaherty is the VP of Business Development and Marketing for Netserv Applications and oversees Tatvam Analytics.  As a self-proclaimed “Attractions Ninja,” Jamie has been passionate about guest experience technology since early on in his career when he worked with a startup in college.  After selling the startup, he joined the team with Gateway Ticketing Systems, where he was able to work with attractions all over the world for more than a decade.  More recently, he joined Netserv to oversee Tatvam Analytics, which helps attractions compile guest feedback to make ongoing improvements to the experience