Business Creators Radio Show With Adam Hommey

For the past decade, companies have strived to act at least as smart as their customers (and more importantly, the stakeholders they want to attract). Today, it’s common knowledge that digitally enabled customers demand anytime, anywhere access to the companies that serve them. Increasingly empowered and disloyal, these customers recognize what many companies don’t: that […] The post Smart Customers, Stupid Companies, With Michael Hinshaw first appeared on Business Creators Radio Show with Adam Hommey.