Future² Innovation

Episode #252: Floptus Sport and the Five Whys

Informações:

Sinopsis

Many have credited Optus for taking ownership with the advertisements it took out on page two of newspaper across Australia, admitting its “monumental stuff up” and announcing that it would be refunding Floptus, er, Optus Sport subscribers and giving them an additional six weeks of free access to the service after the World Cup comes to a close in mid-July. But was this a case of extreme ownership or of simply being backed into a corner? --- Join Steve's mailing list at futuresquared.xyz/subscribe  Listen on iTunes @ goo.gl/sMnEa0  Listen on Spotify @ spoti.fi/2G2QsxV  Listen on Stitcher @ www.stitcher.com/podcast/future  Listen on Google Play @ bit.ly/FSGoog ‍ If you've got any questions on this podcast feel free to send an email to steve@collectivecamp.us or tweet me on Twitter @steveglaveski or @future_squared  Follow me on Instagram: @thesteveglaveski Like us? ‍It'd make our day if you took 1 minute to show some love on iTunes, Sti