Creating Disney Magic: Lessons In Leadership, Management, And Customer Service

"Make sure you're doing things for other people long before you're going to ask them to do something for you." Key Moments 01:24 Building Meaningful Professional Relationships 04:57 How to Handle Unresponsive Colleagues 06:31 The Power of a Phone Call or Face to Face Conversation in a Digital Age 07:43 Impact of Personal Stress on Leadership Resources The Cockerell Academy About Lee Cockerell Mainstreet Leader Build Relationships Before You Need Them A crucial aspect of leadership and management is building relationships before you need them. When a someone takes the time to build relationships across departments, they ensure seamless collaboration when the time comes. Throughout my years as a leader, including an executive with The Walt Disney Company, I learned a number of practical strategies that maintain strong connections and while also making sure everyone is held accountable. Everyone needs to recognize that proactive relationship building is always valuable. Develop strong connections with colleague