The Cx Cast
366: CX Case Studies Overview
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:17:09
- Mas informaciones
Informações:
Sinopsis
Culture work underpins every successful customer experience (CX) transformation. Martin and Angelina discuss Forrester’s collection of case studies that capture diverse efforts to build a customer-focused culture change to ultimately improve the customer experience.
