Creating Disney Magic: Lessons In Leadership, Management, And Customer Service

"When you tell the truth, you get better results from your customers and, from your employees and your teams." Key Moments 01:06 Prompt communication about organizational restructuring and challenges. 04:38 Perform well to reduce layoff risk, communicate openly. 10:06 Utilize team knowledge for better communication, productivity. 11:32 What's available on the Cockerell Store and Cockerell Academy  Resources The Cockerell Academy About Lee Cockerell Mainstreet Leader Magical Vacation Planners  407-442-2694   Organizational change is a constant in today's fast-evolving business environment. If your company is grappling with how to adapt or is simply looking for strategies to improve, this episode is for you. Three key takeaways from our discussion: Communication is Key: Clear and honest communication can mitigate anxiety and rumors. Keep your team informed and be transparent about changes. As I always say, "Tell the truth, tell it quick." Involve Your Team: Your employees are a treasure trove of untapped knowl