Paypod: The Payments Industry Podcast

Episode Topic In this episode of Pay Pod, host Kevin Rosenquist welcomes Bentzi Aviv, the Global Head of Fintech Solutions at Amdocs. With over 20 years of experience, Bentzi shares his journey from a software engineer to his current leadership role. The conversation delves into his insights on work-life balance, the evolving role of technology in financial services, and the importance of a personalized approach in banking. Bentzi highlights the need for financial institutions to adapt to technological advancements and regulatory changes to remain competitive and meet customer expectations. Lessons You’ll Learn Listeners will gain valuable insights into the significance of personalization in financial services and how it can create a trusted advisor relationship between banks and their customers. Bentzi discusses the importance of understanding customer needs and leveraging technology to provide tailored solutions. He also emphasizes the role of AI in enhancing decision-making processes and improving customer