The Cx Cast
375: Practitioner Stories: Implementing NPS At e&
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:30:19
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Sinopsis
In this episode of CX Cast, we sit down with Chris Lipman, Chief Customer Experience Officer at e&. Together, we delve into the nuances of leveraging Net Promoter Score℠ (NPS) to not only measure customer satisfaction but also drive meaningful business results.
