Relentless Health Value

Interoperability. Let’s just review a few key points that probably everybody listening knows but certainly bear repeating because they matter. I don’t want to dig into the technical or regulatory details of interoperability. That is above my pay grade. But I want to talk about the really important stuff that maybe doesn’t get talked about a whole lot because you say the word interoperability and it’s like the magic word that transports the unwary into the land of shadow and smoke and mist. It’s like a self-published YA (young adult) novel half the time. But let’s start here: First of all, consider that a lot of healthcare these days is conceived of as a scattering of micro-moments. It’s not even like we think of patients one at a time. We think about patients one ICD-10 code at a time. And we think about those ICD-10 codes in 20-minute increments whenever a patient happens to show up in clinic. The average Medicare patient these days sees five specialists and more than one PCP a lot of times. So, we’re not on