The Cx Cast
383: Practitioner Stories: Verizon’s CX In The AI Revolution
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:27:31
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Sinopsis
As Verizon consumer group’s first-ever Chief Customer Experience Officer, Brian Higgins accomplished a lot in just over a year. He joins the CX Cast to discuss his strategy to deliver best-in-class experiences across all consumer touch points while more efficiently serving customers.
