Attractionpros Podcast

Looking for daily inspiration?  Get a quote from the top leaders in the industry in your inbox every morning.   Mark Berlin is the Director of Operations at the USS Midway Museum in San Diego, CA. Mark's career journey began in tourism with Historic Tours of America as a tour guide for Old Town Trolley Tours in Boston. He climbed the ranks, eventually managing operations in San Diego and Washington, DC. His path later led to the museum industry, where he managed audio tours at iconic Smithsonian museums, and served as Guest Services Director at the Natural History Museum in San Diego. Since joining the Midway in 2006, Mark has been integral to its success and transformation. In this interview, Mark talks about unexpected fun, embracing the introverts, and how life is a field trip.   Unexpected Fun "Retired Navy personnel are a lot of fun, and they love sharing that fun with our guests on board." Mark explained that many visitors to the USS Midway Museum are surprised to find the experience not only educationa