Cleveland's Ceos You Should Know

Richard Klaben, CEO of the Klaben Auto Stores   Richard Klaben has been the CEO of the Klaben Auto Stores since 2010, but active in the business since 1974 when he began detailing cars for the founder of the business – his father, Albert Klaben Sr.  Throughout the years, Richard worked in various positions with responsibilities for every facet of the business.  The Klaben Auto Stores currently represent Ford, Lincoln, Chrysler, Jeep, Dodge, and Ram franchises in multiple locations in northeast Ohio with close to 300 employees.Richard is often heard saying, “titles represent responsibilities, not rank, as every team member, starting with me, is a customer service representative.”  Like his father, he remains committed to a business model recognizing customers & team members (PEOPLE) as the foundation of their success.  Richard is at work every day leading by example and adhering to the core tenets of that business model, hard work, respect, empathy, integrity, and a genuine concern for others.