Paypod: The Payments Industry Podcast

Episode Topic Effective leadership is more crucial than ever in today’s fast-changing work environment. But what does it truly take to lead with confidence, clarity, and compassion? In this episode of PayPod, we welcome leadership coach and facilitation expert Therese Miclot, who has spent over two decades helping individuals develop the skills to lead with impact. We explore how facilitation plays a key role in leadership, how leaders can cultivate the right mindset, and why mastering communication is essential for team success. Whether you’re managing a remote team, navigating difficult conversations, or striving to improve your influence, this conversation is packed with actionable insights to elevate your leadership skills. Lessons You’ll Learn Leadership is more than just managing people—it’s about guiding teams effectively, fostering engagement, and making strategic decisions that drive results. In this episode, you’ll learn how facilitation skills can make you a more effective leader, including active