The Cx Cast
397: Generative AI: Lessons Learned
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:29:41
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Sinopsis
How should CX professionals use generative AI? Forrester VP, Principal Analyst Martha Bennett joins for a follow-up discussion to chat about the evolution and current state of genAI, busting myths and addressing real-world CX applications.
