Grow My Salon Business Podcast

In this week’s episode, I share a recent conversation I had with a Chicago-based stylist who is one of those rare people who is continually looking for those 1% improvements that separate good stylists from exceptional ones.I talk about why it’s essential that salon owners invest in training their team beyond just technical skills.Despite all the time, energy, and financial commitment you make as the salon owner, the real success of your business comes together when the stylist is standing behind the chair. That's where the magic either happens or not…As a salon owner, stop leaving the success of that interaction between client and stylist to chance. Instead, either invest in or develop your own comprehensive training programs that cover communication skills, client service, and the mindset needed for sustained success. IN THIS EPISODE: [00:00] Welcome and introduction[00:45] Introducing Rita and the Super Stylist course[01:49] Questions for salon owners about team training[03:33] Where the rubber meets the r