The Cx Cast
401: How To Drive Growth By Aligning Your Brand Promise With CX
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:24:46
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Sinopsis
Why should CX professionals care about brand experience (BX)? Forrester VP, Principal Analysts Dipanjan Chatterjee and Thomas Husson join the podcast to discuss the challenges organizations face in delivering a total experience and shed light on how BX can help drive growth.
