The Cx Cast
402: Develop Your CX Leadership
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:29:11
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Sinopsis
You don’t just manage, you lead. Managing the details of CX – execution, measurement, strategy – is crucial, but for you to truly succeed, you must lead your people to become customer-obsessed, empowered workers who understand and care about your customer’s outcomes.