You Are Not A Frog

In this episode, we hear from the expert in conflict management and mediation, Jane Gunn. She discusses important tips to keep in mind in order to host great meetings. Jane also shares some practical conflict management tips and how to make decisions that you and your team agree on. Episode Highlights[04:14] Why You Avoid ConflictYou may be afraid of your emotions or unconfident to navigate difficult conversations.[05:26] The Skill of Conflict ManagementThere are four ways to deal with conflict: fight, flight, freeze, or appease.[08:03] Conflict Management Within TeamsConflict is necessary.  Some teams have too much, whereas others have too little.[09:46] The Power of Resolution Rethinking in Conflict ManagementNemawashi is a process of digging deep into issues to determine their impact on all sides.[12:22] The Importance of Consultations in Conflict ManagementConsulting in conflict management others allows people to feel heard. [15:51] Uncovering ConcernsA concern can be addressed during the m