A.m. Best Radio Podcast
J.D. Power Reveals Key Q1 2025 Trends in Consumer Loyalty Survey
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:09:58
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Sinopsis
Stephen Crewdson, senior director, J.D. Power, discusses how stabilized switching rates despite high shopping activity signal a shift in consumer behavior, prompting insurers to focus on retention, digital engagement and identifying high-value customers in the auto and homeowners insurance market.
