Fintech Insider By 11:fs

About this episode: On this episode of Fintech Insider, host David Barton-Grimley sits down with Matej Pfajfar, Group CTO at Monzo Bank, to talk about one of the fintech industry's least glamorous - but most critical - topics: outages. With banking apps now at the core of how we manage money, a few minutes of downtime can spark serious disruption. Back in February 2025, a wave of UK bank outages affected millions and it feels like the problem is only getting worse. So, how is Monzo planning to stay ahead? Enter Monzo Stand In, the bank’s behind-the-scenes solution designed to keep essential services running, even when things go wrong. On this episode we unpack what an outage actually means in modern banking, why they’re so hard to avoid, and how Monzo’s unique culture and architecture enabled them to build resilience into their platform by design. This week's guest: Matej Pfajfar - Group Chief Technology Officer, Monzo Bank Advertisements: If you're running an early-stage business with Seed o