Achieve Results Now! Podcast

454: The People Equation

Informações:

Sinopsis

In this Episode: In this episode of the Achieve Results Now podcast, Mark Cardone and Theron Feidt discuss the critical importance of customer service, extending beyond business interactions to encompass personal relationships. They emphasize that effective customer service is a developable skill and a form of leadership, crucial for navigating a world increasingly absorbed in technology. They propose three actionable steps to enhance your service and communication with others:   1. Greet and Treat People Like a VIP This first step is about making everyone you interact with feel genuinely important and significant. Whether it's a family member, a friend, or a customer, show enthusiasm for their presence. Examples include giving a warm greeting, making eye contact, putting away your phone, and actively listening. The goal is to set a positive tone and convey that you're happy they are there and their needs matter, aligning with Dale Carnegie's principle of the human desire to feel significant.   2. Li