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J.D. Power’s Crewdson: Auto Insurers Risk Losing High-Value Customers Amid Rising Dissatisfaction
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:08:30
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Sinopsis
Steven Crewdson, managing director, insurance business intelligence, J.D. Power, says insurers are failing to tailor service for high-value customers, with cross-channel interactions and clear policy understanding the top satisfaction drivers of 2025.