A.m. Best Radio Podcast
J.D. Power Study Highlights Service as Key Driver in Small Commercial Insurance Retention
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:06:59
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Sinopsis
Stephen Crewdson, senior director of global insurance intelligence at J.D. Power, said rising premiums are challenging small commercial insurers, but service quality, communication and understanding customers’ businesses are now the top factors keeping clients loyal.
