Smb Community Podcast By Karl W. Palachuk

Overview: In this episode of the SMB Community Podcast, hosts Amy and James discuss various topics relevant to the IT professional community. A significant segment is dedicated to addressing the ongoing debate of per seat versus per device pricing models in Managed Service Providers (MSP), emphasizing the evolving nature of MSP pricing strategies. The hosts further explore the economy's impact on MSPs, highlighting opportunities for growth and hiring during downturns. They also delve into the underestimated risks and potential of AI technology in business, covering recent research on AI hallucinations and the importance of source verification. The episode wraps up with updates on upcoming events and projects, including James Kernan's new book on selling MSPs and Amy's AI course starting in October.  --- Chapter Markers: 00:00 Introduction  02:56 Question of the Week: Per Seat vs. Per Device Pricing 10:35 Crypto Market Trends and Implications 13:45 Economic Outlook and Opportunities for MSPs 19:12 Microsoft 36