Grow My Salon Business Podcast

In this week’s episode, I sit down with Kristin Firrell, who after more than 40 years in the professional beauty industry, is stepping into the next chapter of her life. Kristin’s story is all about connection, trust, and education. From the very beginning, when Kristin realised that in hairdressing she had found her people, to stepping into leadership roles at John Paul Mitchell Systems, her career has been shaped by authentic relationships and a passion for helping others grow.We talk about the importance of reinvention, why trust is the cornerstone of success, and how education, culture and the client experience will define the future of salons. This is a conversation about legacy, lifelong learning, and remembering that at its heart, hairdressing is always a people business.IN THIS EPISODE:[00:00] Introduction and welcome[00:50] Kristin’s early beginnings and finding her people in hairdressing[09:15] From stylist to educator to corporate leader[13:40] The power of trust and transferable skills[16:20] Goin