Beers, Blokes And Business - Blokes Drinking Beer Talking Business

In the first of what we hope is many BBB podcasts with our listeners, Steve & Sean chat with Ken Burgin from Profitable Hospitality about a long career in hospitality industry. Some insights from Ken on this podcast How Ken got started in hospitality business What he learned about engaging customers with his cafe How Ken developed systems to manage staff and work processes Why generating revenue is more important than cutting costs Why Ken sold his cafe and started helping new cafe owners How the educational/training sector has changed with advent of digital (Ken would get signups via FAX!) How the subscriber model works for Ken Got more feedback, please email  sean AT sportsgeekhq.com or tweet @BeersBlokesBiz or @seancallanan. Some useful links and listens Connect with Ken Burgin on Twitter @KenBurgin and @KenBurgin on Instagram Find out more at ProfitableHospitality.com and connect with Ken on Linkedin Listen to Ken's podcast Profitable Hospitality Podcast include ep 63 with Steve and 105 w